Introduction

Petal Baby Ltd ("we", "our", "us") values the privacy of every individual who visits or makes a purchase at our online store. This Privacy Policy explains how we collect, use, store, and protect personal information provided to us. We operate in Ireland and comply with the General Data Protection Regulation (GDPR) and Irish data protection laws.

What Information We Collect

We may collect the following information when you visit our site, register, place an order, or interact with our store:

• Name
• Email address
• Mailing address
• Phone number
• Payment information
• Order history
• IP address
• Usage data, including cookies and analytics data

How We Use Your Information

Your information may be used to:

• Process orders and manage your account
• Deliver products and services
• Communicate order and shipping updates
• Respond to customer inquiries
• Improve our website and customer experience
• Comply with legal obligations
• Send you marketing communications (if opted-in)

Sharing of Information

We may share your personal information with trusted third parties to facilitate payments, shipping, marketing, or website analytics. Examples include payment processors, shipping/fulfilment partners, and Shopify's platform services. These entities are required to protect your data and comply with relevant privacy laws. We do not sell your information.

Cookies and Analytics

We use cookies and similar tracking technologies to enhance your shopping experience and collect usage data. You can manage cookie preferences through your browser settings.

Legal Basis for Processing Data

We process personal data for contractual, legal, and legitimate business interests. Where required, we obtain consent for direct marketing (which can be withdrawn at any time).

Data Retention

We retain your information as long as necessary to fulfill the purposes outlined above, comply with our legal obligations, resolve disputes, and enforce our agreements.

Security

We take reasonable steps to protect personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction.

Your Rights

Under the GDPR and Irish law, you have the right to:

• Access, update, or delete your personal information
• Restrict or object to data processing
• Withdraw consent for marketing communications
• Lodge a complaint with the Data Protection Commission (DPC) in Ireland

Contact Information

For any privacy-related questions or requests, please contact us at:

Petal Baby Ltd

25 Keatingstown, Wicklow Town, Wicklow, A67Y796

Email: Hello@petalbaby.ie

Phone: +353 83 459 0268

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and, when appropriate, notified via email or website notification.